"I bought a new car recently from a reputable car dealer and was referred to Mike at Pinnacle Peak Insurance Group. I had never heard of Pinnacle Peak before and was really less inclined to find out anything about them. Because I finalized the sale of my new car in the late hours on a Sunday evening, I reached Mike's voicemail. I didn't bother leaving a message, I just simply put the effort in companies I was most familiar with, i.e. State Farm, Geico, Farmer's, Nationwide, and whatever other jingles came to my mind while searching. At any rate, I had gotten plenty of quotes via email, none of which I was impressed with. A few days later, I called this Pinnacle Peak Insurance Group and got the voicemail again. This time I left a message and Mike returned my call expeditiously (now I was impressed)! He was the most pleasant and professional and knowledgeable about the product and services I inquired about. It was really nice to talk to a human being rather than waiting for an emailed response from a robot online! Mike was genuinely sincere (in my opinion) in his assessing my situation, thus being able to get me a SLAM DUNK OF A DEAL. I love the fact that every time I spoke to him and he addressed me by name, I instantly felt like I was talking to a friend! After a few conversations with him and reviewing the policy he drew up for me, I was anxious to call him back with my payment! I am really excited to help grow his business by referring friends and family in the Phoenix area to Pinnacle Peak Insurance Group!"
- Erika LaRae |